PayrollUS BusinessCompliance
Payroll notice resolution
Payroll notice resolution
ComplianceKaro Team
January 3, 2026
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- Common types of payroll notices (federal and state) - IRS employer/payroll notices: balance-due notices (e.g., CP14), proposed changes to returns (CP2000), deposit/discrepancy notices (CP134B), filing-frequency/deposit-schedule changes (CP136), notices indicating unfiled returns (CP259), name/SSN mismatch lists (CP2100/2100A), and levy/Notice of Levy (Form 668 series). State notices: unemployment insurance tax rate or wage-reporting notices, withholding/withholding-account notices, state tax balance-due notices, wage claim notices from state labor departments, and state-level levy/garnishment instructions. Non-tax payroll notices: wage-and-hour investigations or wage claim notices from state labor departments. 2) Immediate steps on receipt of any payroll notice (practical checklist) - Read the notice carefully: identify agency, notice number, tax period(s) referenced, amounts, deadlines, and instructions. Preserve the original notice and create a case file. Record the date received and the response deadline. Reconcile agency claims against internal payroll records. Determine whether you agree with the agency’s finding. If you agree, follow payment or correction instructions. If you disagree, gather supporting documentation and prepare a written response or dispute per the notice instructions. If notice concerns employee withholding (lock-in letters), comply with withholding instructions by the effective date and furnish required employee copy within 10 business days. If you use a payroll provider, check whether they filed/paid on your behalf; update provider and request proof and notify provider promptly. 3) Documentation to collect and attach - Payroll registers, pay stubs, tax deposit receipts (EFTPS), copies of filed returns, corrected Forms (e.g., amended 941), employee W-2s, SSN verification, bank payment records, POA (Form 2848) if using a representative, and any prior correspondence with the agency. 4) Responding and escalation options - Follow notice-specific instructions. Respond by the deadline if you dispute; include copies of supporting documents. For collection actions, consider immediate payment, requesting a short-term extension, applying for an Online Payment Agreement (OPA), or submitting an Offer in Compromise (OIC) pre-qualifier if eligible. For formal appeals of collection actions, use Form 12153 to request a Collection Due Process (CDP) or equivalent hearing when applicable; follow timeline constraints for CDP/EH. Seek penalty relief: request penalty abatement by demonstrating reasonable cause or using First-Time Penalty Abatement eligiblity where applicable; provide explanatory documentation. 5) Timelines and deadlines (federal highlights) - Many IRS notices specify a due date to respond or pay; not responding can accelerate enforcement. Employer withholding lock-in letters: employer must furnish employee copy within 10 business days and begin withholding on the date specified in the notice. Appeals: CDP/EH request deadlines (Form 12153) and other appeals timelines vary. 6) State-specific differences and where to look - State agencies and processes differ: state revenue/taxation agencies handle withholding and state UI departments handle unemployment notices and rate changes; state labor departments handle wage claims. Provide direct links to state agencies. 7) Penalties and common relief routes - Penalties for late deposits: ranges (e.g., 2%, 5%, etc.) depending on how late deposits are made; penalties may be waived for reasonable cause or first-time situations. Interest accrues on unpaid balances. Civil Trust Fund Recovery Penalties and Trust Fund Recovery Penalty (TFRP) risks for willful failure to collect/pay withheld taxes. 8) Practical templates, checklists, and workflows to include in blog - Employer checklist. Sample dispute letter template. Sample penalty abatement request template. 9) Best practices to prevent future notices - Maintain timely reconciliations of payroll registers vs. tax deposits, verify employee SSNs and W-2 data, use a consistent filing and payment calendar, retain payroll records for required retention periods, and use monitoring/alerts for deposit schedules. Consider centralized notice-management systems (e.g., Notice Ninja) or workflows within your payroll provider. Use POA/Form 2848 or Form 8821 where appropriate to authorize third parties and ensure direct mail to employer’s address of record; keep business address updated (Form 8822-B). 10) When to get professional help - Hire a payroll specialist, tax attorney, or CPA for complex notices, potential TFRP exposure, audits/examinations, or when large balances and collection actions are imminent. Forensic Payroll and payroll specialists advertise notice-resolution services.
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